BobCasino Privacy Policy

Welcome to Bob Casino, where protecting your personal information is one of our top priorities. This privacy policy explains how we collect, use, store and protect your data when you visit our website, register an account, or use any of our gaming services. We at BobCasino are committed to full compliance with the General Data Protection Regulation (GDPR) and all applicable data protection laws in the jurisdictions we serve. By creating an account or using our Bob Casino online platform, you agree to the practices described in this policy.

Who We Are

Our Bob Casino platform is operated by N1 Interactive Ltd, a company incorporated under the laws of Malta with registration number C 81457, registered at 206, Wisely House, Old Bakery Street, Valletta VLT1451, Malta. We hold a licence issued by the Malta Gaming Authority under number MGA/B2C/394/2017, dated 01/08/2018. At BobCasino, we may occasionally offer additional games that are not licensed by the MGA; such games are always clearly indicated during gameplay so you know exactly which regulatory framework applies.

Information We Collect

When you sign up for a Bob Casino account or interact with our services, we collect several categories of personal data to operate our business and comply with our legal obligations.

• We collect registration details such as your name, date of birth, email address, phone number and residential address
• We gather financial and transactional information, including deposit and withdrawal history, when you use our supported payment methods such as Interac, Visa, Instadebit, Neosurf and Paysafecard
• We record your Bob Casino login activity, including IP address, device type, browser information and session timestamps
• We monitor gameplay data, such as game titles played, wagers placed and bonus usage, to manage our bonus programme and loyalty rewards
• We may request identity verification documents, including a copy of your ID, proof of address, or a selfie with your ID, particularly once cumulative withdrawals reach €2,000

How We Use Your Data

At BobCasino, we collect and process your information for clearly defined purposes tied to running our Bob Casino online casino responsibly and legally.

• We use your data to verify your identity, age and location, ensuring compliance with our licensing requirements
• We use your details to process deposits and withdrawals securely through our approved payment partners
• We use your gameplay history to administer our Bob's Rewards VIP programme and calculate Bonus Points earned on eligible wagers
• We use your contact information to send account notifications, security alerts and, where you have consented, promotional offers
• We use aggregated data to improve our Bob Casino mobile app, website performance and overall player experience

Marketing Communications

We may send you information about our promotions, the Bob Casino bonus codes currently available, or seasonal offers if you have opted in to receive marketing communications. You may withdraw your consent at any time by contacting our support team or adjusting your account preferences.

Cookies and Tracking Technologies

Our Bob Casino platform uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse traffic patterns. Cookies help us recognise returning players, keep you signed in during your session, and tailor content relevant to your region and preferred language. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our website, including your ability to stay logged into your Bob Casino sign in session.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners where necessary to operate our services effectively.

• We share data with payment processors and banking partners to facilitate deposits and withdrawal requests
• We share information with game providers such as NetEnt, Evolution, Pragmatic Play and Play'n GO strictly to enable gameplay functionality
• We disclose data to regulatory authorities, including the Malta Gaming Authority, when legally required
• We may share information with fraud prevention and anti-money-laundering services to protect the integrity of our platform
• We engage third-party service providers for customer support, IT infrastructure and marketing analytics, all bound by confidentiality obligations

Data Security

We at BobCasino ensure your personal and financial information is protected using industry-standard encryption, secure servers and restricted internal access protocols. All sensitive transactions processed through our Bob Casino login and payment systems are encrypted using SSL technology. While we take extensive measures to safeguard your data, no online platform can guarantee absolute security, and we encourage you to use strong passwords and avoid sharing your account credentials.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including regulatory, accounting and dispute-resolution requirements. Where you close your Bob Casino account, we may retain certain records for a period required by Maltese and international financial regulations before permanently deleting or anonymising your data.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data, and we are committed to honouring them promptly.

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain types of data processing
• You have the right to withdraw consent for marketing communications at any time
• You have the right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact our support team via email at support@bobcasino.com or through our LiveChat, available 24/7 in English, German, French, Spanish, Finnish and Chinese.

Players From Canada and Other Markets

Bob Casino Canada players, along with users from Germany, Austria, Switzerland, New Zealand, Finland, Ireland, Sweden, Denmark and Croatia, are subject to the same data protection standards described throughout this policy. Our BobCasino support team applies consistent privacy practices regardless of your location, while respecting local regulatory nuances where applicable, such as restrictions on certain bonus offers for specific markets.

Children's Privacy

Our services are strictly intended for individuals who are at least 18 years old or the legal age of majority in their jurisdiction, whichever is higher. We do not knowingly collect personal information from minors. If we discover that a minor has registered an account, we will immediately close the account and delete associated data.

Mobile and App Usage

Whether you access our services through your browser or download our Bob Casino app, the same privacy protections apply. Our BobCasino mobile app collects only the data necessary to deliver a seamless gaming experience, and we apply identical security measures across all our BobCasino platforms and devices.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or business operations. Choose Bob Casino - we protect your data and will notify you of any material changes by posting an updated version on our website with a revised effective date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this policy or how we handle your personal data, please reach out to our BobCasino VIP program support desk or general customer service team. We are available via email at support@bobcasino.com or through LiveChat, accessible around the clock, to assist with privacy concerns, account questions or general inquiries about your Bob Casino experience.